Privacy

Privacy Policy for RESS Jewellery

At RESS Jewellery ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (excluding full credit card details, which are processed securely by our payment providers)

Device and Usage Information

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Time zone settings
  • Pages viewed and interactions on our website
  • Referral source
  • Cookies and tracking technologies (see Section 6 for details)

2. Purpose of Data Collection

We use your personal information for the following purposes:

  • To process and fulfill orders
  • To provide customer support
  • To improve our website and customer experience
  • To prevent fraud and enhance security
  • To comply with legal and regulatory requirements
  • To send marketing communications (with your consent)

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third-party service providers to facilitate business operations, including:

  • Payment processors
  • Shipping and logistics providers
  • Customer support platforms
  • Marketing and analytics tools
  • Legal and regulatory bodies when required

4. Data Retention

We retain your personal information for as long as necessary to fulfill our contractual and legal obligations. If you request deletion of your data, we will comply unless retention is required by law.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • The right to access, update, or delete your information
  • The right to opt-out of marketing communications
  • The right to restrict or object to data processing
  • The right to data portability

To exercise your rights, contact us at helpressjewellery@gmail.com.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Security Measures

We implement appropriate security measures to protect your data. However, no transmission over the internet is 100% secure, and we encourage you to take precautions when sharing personal information online.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

9. Contact Information

For any questions about this Privacy Policy or your personal data, contact us at: RESS Jewellery
Email: helpressjewellery@gmail.com

If you are dissatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.