Terms and Conditions

Introduction

Welcome to RESS Jewellery. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to abide by these terms. If you do not agree, please refrain from using our services.

Use of Website​

  • You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. 
  • We reserve the right to modify, suspend, or terminate access to our website at any time without prior notice.

Product Information & Pricing

  • We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them.     
  • Prices are subject to change without notice.     
  • All prices are listed in NZD and include/exclude applicable taxes and shipping fees, which will be calculated at checkout.

Orders & Payment

  • By placing an order, you agree to provide accurate and complete information. 
  • We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or pricing errors. 
  • Payments are processed securely through third-party providers. We do not store credit/debit card information.

Shipping & Delivery

  • Orders are processed and shipped within the estimated timeframes provided at checkout.
  • We are not responsible for delays caused by shipping carriers or customs.
  • Customers are responsible for providing an accurate shipping address. We are not liable for lost or misdelivered packages due to incorrect details provided by the customer.

Returns & Refunds

  • Our return policy is outlined separately on our website. Please review it before making a purchase.
  • Items must be returned in their original condition within the specified return period to qualify for a refund or exchange.

Intellectual Property

  • All content on our website, including images, text, and designs, is the property of RESS Jewellery and may not be used without our permission.

Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
  • Our total liability is limited to the amount paid for the product purchased.

Governing Law

  • These Terms & Conditions are governed by the laws of New Zealand.
  • Any disputes shall be resolved through arbitration or the appropriate courts in New Zealand.

Changes to Terms

  • We may update these Terms & Conditions at any time. Changes will be posted on this page with the updated date.